JOIN LIDL AND BE PART OF THE SOLUTION!
Job description
Administrative and customer service
Work location
1037 Budapest, Rádl árok 6.
Pay
Gross HUF 2,500/hour
Good to know! If you are under 25, since January 2022 you can take home more from your earnings. Read more about the personal income tax exemption here.
Required hours
20-30 hours of work per week
Tasks
- Handle customer inquiries helpfully in Salesforce (by phone and in writing).
- Provide telephone customer service, mainly regarding Non-Food products and stock information.
- Assist customers using the Lidl Plus app (promotions, coupons, resolving technical issues and processing credits).
- Work together with other departments (warehouse, service, and 2nd- and 3rd-level teams) when more complex issues need to be resolved.
- Provide telephone customer service, mainly regarding Non-Food products and stock information.
- Assist customers using the Lidl Plus app (promotions, coupons, resolving technical issues and processing credits).
- Work together with other departments (warehouse, service, and 2nd- and 3rd-level teams) when more complex issues need to be resolved.
Working hours
Weekdays between 08:00 and 18:00, and Saturdays between 08:00 and 15:30
Requirements
Excellent communication skills, accuracy, and the ability to perform repetitive tasks
Availability for 20–30 hours per week
Availability for 20–30 hours per week
Other information
No home office option
Immediate start possible
Place of work: central office building, Rádl árok 6.
Immediate start possible
Place of work: central office building, Rádl árok 6.